PACSMail Privacy Policy

(Version 2.0.0 Last updated 14.05.2018)


Sybermedica Limited is committed to preserving the privacy of all PACSMail users. Please read the following privacy policy to understand how we use and protect information relating to you that you provide to us. By using the PACSMail Site and associated Data Transmission Services 'this Resource', you consent to the collection, use and transfer of your information under the terms of this policy.



When you register as a PACSMail user you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of this Resource as well as information about you from messages you post to this Resource and e-mails or letters you send to us.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls. Where this is the case, you will be notified beforehand.



Our legal basis to process your information includes processing that is necessary for legitimate business interests, including the interests of those parties using Resource for its intended purpose, compliance with our legal obligations, for the performance of a contract between us and you, the establishing and defence of legal claims, and in some cases our basis for processing will be because you have consented. For example, your information will enable us to provide you with access to this Resource and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to this Resource and associated goods and services. Further, we may also use your information to let you know by email about other products and services which we offer which may be of interest to you. You may change your mind at any time about being contacted or having your information processed and we will amend our records accordingly.



Upon registration and payment of the appropriate fee, your account will automatically be listed in the Resource user directory which is accessible to all visitors to the Resource. You will have editorial control over this listing which will initially only provide basic details about your registration (First name, Last name etc). You may choose to delist your account from this directory at any time. See listing policy for details.

The information you provide to us may be accessed by or given to authorised third parties who process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of this Resource to third parties but this will not include information that can be used to identify you.

Subject to your consent when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know by emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it. with the term OPT-OUT in the subject line

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy, duties of confidentiality, and applicable law. [The Company implements measures such as standard data protection contractual clauses to ensure that your information, remains protected and secure. A copy of these clauses can be obtained by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.



Cookies are small amounts of information which we may store on your computer.

Unless you have indicated your objection when disclosing your details to us, our system may issue cookies to your computer when you log on to this Resource. Cookies make it easier for you to log on to and use this Resource during future visits. They also allow us to monitor Resource traffic and to personalise the content of this Resource for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at



We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for so long as reasonably necessary for the purposes set out above, in accordance with applicable laws.



You are entitled, in accordance with applicable law, to object to or request restriction of processing of your information, and to request access to, rectification, erasure and portability of your information. Requests should be submitted in writing by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it.



Any changes to our privacy policy in the future will be posted to this Resource and, where appropriate, through e-mail notification.



All comments, queries and requests relating to our use of your information are welcomed and should be addressed to us via the 'Contact Us' option on this Resource.

You may lodge a complaint with the applicable data protection supervisory authority if you consider that our processing of your information infringes applicable law.

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